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Customer Service

Satisfaction Policy

We believe that your satisfaction is a "must". Therefore, for a period of 30 days, we will completely exchange, credit or reimburse any item that does not give you total satisfaction. Please contact us if you have any questions.

Shipping (methods, fees, etc.)

Shipping is FREE to U.S.A. and Canada for orders of $50.00 or more. Otherwise, shipping to U.S.A. is $8.95 (fixed rate) and shipping to Canada is $5.95 (fixed rate). No Shipping to international locations, we only deliver to North America (Canada and the United States). Delivery is made by regular mail. Special arrangements can be made for faster delivery at additional cost.

Modes of Payment

We accept the following modes of payment:
  • PayPal
  • Visa
  • MasterCard
  • AMEX
  • Personal Checks or Money Orders
Our members have access to an Online Secure Payment server for settling their accounts.

Privacy and Data Protection

Vista will use personal information, such as names, address and credit card numbers, for the sole purpose they were transmitted. Vista will never communicate this information to any third parties, companies or associations. Our website is using 128-bit SSL protection for data transmission, certified by Entrust.net Secure Server Certification Authority. This protection-proven technology is guaranteed to secure your data on its trip from your computer to our web server.

Defective Products

If you notice any types of defect or damage in a product, please contact our office as soon as possible. One of our agents will give you all the instructions for returning the defective or damaged product.

Sales Tax

A sales tax is applicable to all orders delivered to Canada. For the provinces of New-Brunswick, Nova Scotia and Newfoundland & Labrador, please add HST (14%). For the province of Québec, please add GST (6%) and QST (7.5%). For all other provinces and territories, please add GST (6%). Orders shipped outside Canada are not subject to any sales tax.

Contact Us

Click here to use our Contact Form. Vista #1204, Station T Toronto, ON Canada M6B 4H2 Telephone 1-866-293-2329 (Toll-Free in Canada and U.S.A.) Fax 1-888-293-1819 (Toll-Free in Canada and U.S.A.)

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